Frank E. Dempsey and Sons, LTD. is pleased to announce that our quality management system has been certified to the ISO International Quality Standard by Underwriters Laboratories Inc.  This achievement represents a major milestone on our continuing journey toward "Total Quality Management".

   Certification to the ISO Standard assures that our services are performed within a uniform and consistent quality system, which includes all phases of order fulfillment, from sales order entry to shipment.  The end result of this system is consistent, quality products and service, which meet or exceed the expectations of our Suppliers and Customers.

What are standards?
Standards are documented agreements containing technical specifications or other precise criteria to be used consistently as rules, guidelines, or definitions of characteristics, to ensure that materials, products, processes and services are fit for their purpose.  International Standards thus contribute to making life simpler, and to increasing the reliability and effectiveness of the goods and services we use.

What is ISO?
The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from some 130 countries, one from each country.  ISO is a non-governmental organization established in 1947. The mission of ISO is to promote the development of standardization and related activities in the world with a view to facilitating the international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity.  ISO's work results in international agreements which are published as International Standards.